Privacy Policy
Last Updated: January 3, 2026
AI Consulting Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
We Protect Your Data
Industry-standard security measures to keep your information safe.
Australian Compliant
Full compliance with Privacy Act 1988 and Australian Privacy Principles.
You're In Control
Access, correct, or delete your personal information anytime.
1. Information We Collect
We collect information you provide directly to us, information we obtain automatically, and information from third-party sources.
1.1 Information You Provide to Us
We collect information when you:
- Contact Us: Name, email, phone, company details, message content.
- Book Consultation: Name, contact details, company size, industry, challenges.
- Subscribe to Newsletter: Email address, preferences.
- Engage Services: Business name, ABN/ACN, billing address, bank details, technical info.
1.2 Information We Collect Automatically
- Device Information: IP address, browser type, OS, device type.
- Usage Data: Pages visited, time spent, links clicked, referral source.
- Location: General geographic location (city/country) based on IP.
1.3 Information from Third-Party Sources
We may receive information from public business directories, LinkedIn, and marketing platforms to better understand our clients.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide consulting, implementation, and support services.
- Communication: To respond to inquiries, send updates, and provide support.
- Improvement: To analyze usage and improve our website and services.
- Marketing: To send relevant content and offers (with your consent).
- Legal Compliance: To comply with laws and enforce our terms.
4. Data Security
We implement industry-standard security measures:
- Technical: TLS/SSL encryption, encrypted storage, firewalls, and regular security audits.
- Organizational: Role-based access, staff training, confidentiality agreements, and strict vendor management.
We retain data only as long as necessary for tax purposes (7 years) or unti you request deletion.
5. Your Rights Under Australian Law
Under the Privacy Act 1988, you have the right to:
- Access: Request a copy of your data.
- Correction: Fix inaccurate information.
- Deletion: Request erasure of your data (subject to legal retention).
- Opt-Out: Unsubscribe from marketing at any time.
To exercise these rights, email privacy@aiconsultingsolutions.com.au.
7. Third-Party Services
Our site links to third-party platforms (LinkedIn, YouTube, Partner sites). We are not responsible for their privacy practices. Please review their individual policies.
8. International Transfers
We prioritize Australian storage but some trusted vendors (like Google/HubSpot) may store data in the USA. We ensure they meet strict security standards (SOC 2, ISO 27001) and comply with privacy laws.
9. Children's Privacy
Our services are for businesses and not directed to children under 18. We do not knowingly collect child data.
10. Changes to This Policy
We may update this policy. Material changes will be notified via email or prominent website notice. Continued use implies acceptance.
11. Contact Us
Privacy Inquiries
AI Consulting Solutions
Sydney, NSW, Australia
Unsatisfied with our response?
You can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au